Ordering:

We offer two order options on the site:

  • Item in stock will be shipped up to 3 working days from the date of issuance and payment, after which the order will be sent to the specified address;
  • If you select the Pre-Order or Individual Size, for the production of your order we take up to 3 weeks.

Payment:

Orders are accepted only on condition of full prepayment. We cooperate with Liqpay payment system, which guarantees the full security and anonymity of your banking data. After the payment is made, you will receive an email to the specified email address with the order confirmation and a focused departure date. If you have any additional questions, please send a request to info@roksolanabogutska.com.

Delivery:

In Ukraine, courier delivery is provided by Nova Poshta. Immediately after submitting your order, we will send you a letter to your specified email with a number to track your parcel.

Returns:

To return and exchange, we accept goods of proper quality within 14 days from the date of receipt of your order. To return and exchange the goods must be fulfilled the following conditions: the goods were not in use, the original appearance of the goods and packaging are preserved. To make a refund, please send your request to info@roksolanabogutska.com.

All the Pre-Order and Individual Size items are not subjected to returns 

Please note, original and return shipping fees will not be credited back upon return.

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